FAQs – 2A4LIFE

My order has not arrived, how long does it take?

We advertise 2-7 business day shipping, this is something that we are proud to offer, but unfortunately once it leaves our warehouse it’s up to the shipping carrier to make sure the item arrives on time. Please note that it does take 24-48 hours to process updates on tracking information, check back on the tracking in a day or two and if it still has not updated please let our customer service team know.

Will my 2A4LIFE order work with another companies product?

We can't guarantee that our product will be compatible with non-2A4LIFE branded products. We do always want our customer's to be confident and happy with their purchases. If you have any questions about our products working with another company's products please email us beforehand and we can look into the measurements for you.

Please note that we are not liable for our products working with other 3rd. party companies and that any returns due to this reason will be counted as a normal return with some shipping fees possibly attached.

I want to return my order, how do I do that?

To submit an RMA (return merchandise authorization) request you will use the link listed below:

https://2a4life.com/pages/2a-rma-form-page

Fill out the information and click submit. An agent will get back to you within 48 hrs letting you know exactly what to do to get that back to us for a refund.

My product has broken, what do I need to do to get a replacement?

To submit a Warranty Claim you will use the link listed below:

https://2a4life.com/pages/2a-rma-form-page

Fill out the information and submit the claim. An agent will get back to you within 48 hrs letting you know exactly what to do to get a replacement.

My package arrived damaged, what do I do?

Inspect the entire order and verify everything that is missing or damaged. Please keep all packaging and order information and contact our support team for further instruction.

Will it fit my gun?

The listings on the website should state whether or not a certain product will work with your gun. Please check the product listing or give us a call!

Is the Shoulder Holster vertical or horizontal?

It is vertical.

Is the Shoulder Holster adjustable?

No, it is not.

What is the sizing on the Belly Band Holster?

S/M- 28”-34” M/L – 35”-42” The sizing runs a little small, so keep that in mind.

What is the wind rating of the Flagpoles?

These flagpoles can withstand up to 60 MPH winds if you are just flying one flag on it, if you plan on flying two it can withstand 40-50 MPH winds. Since this flagpole is telescoping, we highly recommend collapsing the pole or taking it down if the winds are higher than 60 MPH.

Why is there no rope?

Anything to do with a rope, rope winder, or rotating collar is not needed. All of our current flagpoles for sale are telescoping so for example you will clip the flags onto the clear cuffs on the top section and then telescope each section up to raise the flags.

My flagpole is stuck and won’t unlock. How do I fix it?

To unlock the flagpole you will turn each locking mechanism to the left(counter-clockwise) and lower the pole. Our poles have a locking mechanism that uses friction, if the pole is tightened too much it can stick and become difficult to loosen. For flagpoles that are stuck we recommend using WD-40 or another form of lubricant and spraying 1-2 pumps in each section that won’t unlock, let it sit for a few hours and try again. If that still does not solve the issue, please contact our customer support team.

How long does the solar light stay lit?

The Solar Flag Pole Light stays lit for about 8 hours.

What are the specifications on the flagpole?

The 20ft is 8 lbs 2 oz and the dimensions are 4x4x60 inches
The 25ft is 9 lbs 2 oz and the dimensions are 4x4x74 inches
The 30ft is 12lbs 4 oz and the dimensions are 4x4x80 inches
Telescoping 5' Sections
16 Gauge Rustproof Aluminum Flag Pole
Comes with a 3'x 5' U.S Flag
Comes with Gold ball finial & Clips
Comes with Ground Sleeve - securely holds the pole in the ground
Flag Pole Diameter: Approx 2-1/3 inches
Retractile Flag Pole Size: Approx 5 Ft
Gold Ball Size: 3 inch Dia.